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4
Welcome to the support center
Posted by Mech Support on 04 June 2015 06:26 PM

Using our new support center you can submit and stay on top of your support requests online. Track ticket status, see replies, and submit your responses. Anyone can submit a ticket to contact us. Please be sure to use a valid email address in order for us to reach you.

Questions Before Buying

If you have any questions about our forex robots before buying please submit a ticket to the sales department. These can include help with ordering, general information requests, etc.

Questions After Buying / Forex Robot Mech Support

Users seeking order support or help with their purchased forex robots should submit a ticket to the support department. Please submit the ticket using the same email address you provided on your original forex robot order.

Time Frame For Replies

We receive a large amount of support requests every day. Please allow at least three business days for a reply. You will receive a notification via email when we reply to your ticket.


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